Privacy policy

Privacy Policy

Last updated: 19 March 2025

This Privacy Policy describes how Zury ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit or make a purchase from zuryuk.com or otherwise engage with our services.

This policy complies with the UK Data Protection Act, UK GDPR, and other applicable privacy legislation.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated "Last updated" date. We encourage you to review it regularly.

Personal Information We Collect

We collect various types of personal data, depending on how you interact with our Site:

Information You Provide Directly:

  • Full name, email address, phone number

  • Billing and shipping addresses

  • Account login details

  • Payment confirmation details (processed securely via Shopify Payments or integrated processors)

  • Messages or support enquiries

Some features may require providing personal information. Declining to do so may limit your access to certain services.

Information We Collect Automatically:

Using cookies and similar technologies, we collect:

  • IP address

  • Device and browser information

  • Interaction logs with our Site

  • Session analytics and behaviour tracking

Information from Third Parties:

  • Shopify (platform and infrastructure provider)

  • Payment processors (e.g., Stripe, PayPal, Klarna)

  • Analytics and advertising partners

  • Shipping providers

All third-party data processing is governed by respective agreements and privacy laws.

How We Use Your Information

We use your information to:

  • Fulfil and manage your orders

  • Provide customer support

  • Communicate with you regarding orders or account activity

  • Improve and personalise our website and services

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory requirements

  • Deliver targeted advertisements or marketing content

Legal bases include contract performance, legitimate interest, consent (where applicable), and legal obligations under Article 6(1) of the UK/EU GDPR.

Marketing Communications

We may send marketing emails or messages about products, promotions or services. You may opt out at any time using the unsubscribe link or by contacting us at info@zuryuk.com.

EEA/UK users: All marketing is based on consent or legitimate interest, as per Article 6(1)(f) GDPR.

Cookies and Tracking Technologies

Our Site uses cookies for:

  • Functionality (e.g. cart memory, language preference)

  • Analytics (e.g. Shopify analytics, Google Analytics)

  • Marketing and retargeting

You can manage cookie settings in your browser. Blocking cookies may affect site performance.

See Shopify’s Cookie Policy for details.

We honour the Global Privacy Control (GPC) signal. Other “Do Not Track” requests are not supported.

Disclosure of Your Information

We may share your personal information with:

  • Service providers (e.g. payment gateways, shipping companies)

  • Marketing and advertising partners

  • Legal authorities (if required by law or court order)

  • Affiliates or successors in case of business acquisition or merger

We do not sell your personal data for profit.

Children’s Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect data from minors. Parents may contact us to request deletion if this occurs.

Security & Data Retention

We implement appropriate safeguards to protect your data. However, no system is 100% secure.

We retain personal data for as long as necessary to:

  • Maintain your account

  • Fulfil orders

  • Comply with tax or legal obligations

  • Resolve disputes and enforce terms

International Transfers

Your data may be stored or processed outside the UK or EEA, including in countries with different data protection laws. Where this occurs, we use legal mechanisms such as Standard Contractual Clauses (SCCs) or UK-approved equivalents to safeguard your information.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccuracies

  • Delete your information

  • Restrict or object to processing

  • Port your data to another provider

  • Withdraw consent where applicable

  • Opt out of sale, sharing or targeted advertising

  • Lodge a complaint with your local data authority

To exercise any rights, please contact us at info@zuryuk.com. We may need to verify your identity before fulfilling your request.

Third-Party Sites

Our Site may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

Complaints

If you're not satisfied with how we handle your data:

  • Contact us at info@zuryuk.com

  • UK users may contact the Information Commissioner’s Office (ICO)

  • EEA users may contact their national data protection authority (see list here)

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact:

📧 info@zuryuk.com

We are the data controller for the purposes of this Privacy Policy.